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Hitachi Capital Corporation

Basic Management Policy &

  • Various Policy
  • Materiality
  • Dialogues

Hitachi Capital treat CSR activity as practice the Principles to aim to become a Social Values Creating Company that provides new values to realize social development and richer life for people.

Basic Management Policy / Various Policy

Basic Management Policy

To understand and embrace the corporate philosophies and ethics between all employees, the basic management policy is created which encompasses three key areas - "Principles", "Mission" and "Core Values."

Risk and Opportunity of Hitachi Capital

Opportunities Risks
Opportunities for the Company
  1. Resolution of social issues through businesses (including declining birthrate and aging population and energy and resource issues)
  2. Advance of globalization (overseas expansion, localization, and expansion of business area at an early stage)
Risks for the Company
  1. Governance risks
  2. Strategy risks
  3. Financial risks
  4. Operational risks
Expectations from the society
  1. Contribution to local communities and society
Demands from society
  1. Human rights (various types of harassment)
  2. Equal education and opportunities (including the diversity of attributes and employment)
  3. Fair relationships with business partners and governments
Priority of each issues (Materiality Matrix)
High Challenges with high needs that have not been sufficiently responded to
  1. Assessing and reducing the environmental load through businesses for the entire Group
Issues that are key challenges for management with high needs from stakeholders as well
  1. Development of social innovation business and financial solutions services (resolution of social issues through businesses (including energy-, resource- and water-saving, and CO2 reduction))
  2. Corporate governance
  3. Observing compliance
  4. Reliability of the commitment and vision of top management
  5. Engagement and establishment of trust relationship with employees
  1. Policy for remarks at industry associations and economic organizations
  2. Attention to child labor or forced labor in businesses or at business partners
  3. Political contributions
  4. Consideration to rights of indigenous people in business activities
Needs that are focused on in management but that have a medium level of needs
  1. Social contributions (correcting disparities and resolving challenges for socially vulnerable groups (people in depopulated areas, people with disabilities, etc.) through business)
  2. Accountability of products and services and engagement with stakeholders (including the timely disclosure of information)
  3. Lower birthrates and aging population, diversity
  4. Respect for human rights (including business partners and local residents, not only internally)
  5. Employee safety and risk management (prevention of crime and violence, release from discrimination and persecution)
  6. Relationship with the government (prevention of corruption, anti-competitive behavior, public policy)
Low Midium High

Vertical directions:Materiality of Stakeholders
Lateral directions:business materiality

  1. Opportunities
  2. Risks
  3. Please see more detail information in “Our Vision” of “Hitachi Capital Report 2018”.

Hitachi Capital Group’s, and Methods Used for Engaging in Dialog with Stakeholders

StakeholdersPositioningMethods Used for Engaging in Dialog with Stakeholders
CustomersParties with whom we grow together by solving issues to create a sustainable society and environment
  • Dissemination of information using our company’s website and the Hitachi Capital Report
  • Periodic surveys of suppliers and customers
  • Contact window for inquiries
Business PartnersSuppliers with whom we collaborate to provide optimal solutions to customers
Shareholders and InvestorsEssential parties for the enhancement of corporate value
  • The Annual Meeting of Shareholders
  • IR meetings
  • Responding to investors’ surveys and ratings
  • Dissemination of information using our company’s website, our annual report, earnings briefings, corporate governance reports, and the Hitachi Capital Report
Local communities and environmentA sustainable society and environment are essential for corporate sustainability
  • CSR activities and volunteering activities
Employees and their families"Human capitals" and important assets for building trust with stakeholders in society
  • Holding of corporate communication roadshows (CCRs) for dialog with managers
  • Holding of labor-management coordination meetings (“Discussion between the representative employees and the President & CEO”)
  • Implementation of employee satisfaction surveys
  • Dissemination of information using the company’s intranet, the company’s website, internal reports, and the Hitachi Capital Report
  • Employee assistance programs (EAPs) and employee counseling services